You can connect your computers and devices again to our residence hall and wireless networks when you return to campus. We recommend you prepare your devices before bringing them back to campus. To ensure the network is secure and reliable, remember that we must maintain strict standards for operating system versions and virus protection:
Apple devices must run Mac OS Mojave or higher.
Windows versions we support are 7 and 10. Windows computers must have all patches installed and an up-to-date antivirus is required. We recommend Automatic Updates be enabled. Visit Microsoft to check for patches.
The following Windows versions are not supported: 95/98/2000/ME/XP/Vista/8.0/8.1.
Linux is allowed, but limited support is available.
Here is the list of Anti-Virus software our Client Security Agent (CSA) recognizes: AV List
If your antivirus is not on the list, contact itworkorder@shepherd.edu to see if we can add it. You must have an anti-virus product installed and up-to-date on your computer. Please remember to set your system for automatic virus definition updates.
When you return to campus at the start of the Fall or Spring semester, you may need to register some or all of your devices again. The registration process will scan your computer for compliance with the above requirements. Be sure to have your Computer Account before proceeding. Please note that you cannot register using a dial-up connection.
The link below goes to our registration page.
Register and scan my computer.