PLANNED MAINTENANCE: Banner, DegreeWorks, and RAIL systems will be down for planned maintenance on Monday, November 25, 2024.
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Supported Operating Systems

Directive
IT Services will support Shepherd-owned computing equipment running one of the following operating systems (current as of May 2015):

The following operating systems are not supported:

Support for desktop Unix and Linux operating systems is on a case-by-case basis; contact IT Services if you have questions.

IT Services does not expect to support Windows 8 on Shepherd-owned machines. The exception may be the Windows Surface and Surface Pro systems. People with personally-owned machines running Windows 8 will receive support as with other supported operating systems.

Rationale
IT Services cannot effectively support operating systems that are not supported by the vendors themselves. This includes all obsolete versions of Microsoft Windows and Apple Mac OS, and any versions not officially released. Due to limited desktop support resources we cannot provide effective support for Unix or Linux systems.